Water extraction in Phoenix, same day when we can.
Pfaff Cleaning Co. is locally owned, with the owners overseeing every job. See our full process and service area on the main water extraction page.
Water spreads by the hour. Call rather than text. A text can sit unread while we are on a job, and water does not wait.
We can often come out the same day when the schedule allows. You get a real time on the phone, not a window we invented, and if we cannot get to you today we say so instead of letting you wait.
You hear your numbers on the phone before anybody drives anywhere. We will also tell you straight whether this is a job for us or for a restoration company, and we would rather say that on the phone than after we are parked out front.
Same line for businesses, with a $1,350 minimum on commercial calls. Restaurants, offices, medical and dental suites, salons, gyms, hotels, daycares, and multi-unit properties.
If it is a large loss, sewage, or anything that needs documented drying logs for a claim, you want a mitigation contractor and we will tell you that on the phone rather than taking the job.
For a small clean-water loss, calling a cleaner first usually saves money. A restoration company earns on tear-out and equipment days. We earn by saving the carpet you already have. A single-room loss often costs less than a typical deductible, and you cannot unfile a claim.
We do not leave drying equipment on site, and we do not do mold, sewage, structural drying, or claim billing. If that is what you need, we will say so on the phone. Full details on scope, limits, and what to do before we arrive.
Phoenix has every kind of housing we work in, and a leak behaves differently in each one. In a downtown or midtown condo tower it can reach the unit below fast. In a 1950s ranch home in Arcadia or Sunnyslope it usually starts at an old supply line or water heater and spreads across the floor before anybody notices.
In a condo, call building management or the HOA right after you call us, since they control the shutoffs and need to check the units around yours. In a house, shut the water off at the fixture or the main, then move anything you care about off the wet floor while we head your way.
If you rent, bring your landlord in early, because they usually decide who comes out and who pays. Whoever makes the call, the sooner the water comes out, the better the odds for the carpet and pad.
Same day when we can, and a straight answer on the phone before anybody drives out.
Since December 2024, every job Pfaff Cleaning Co. has taken on has been handled by our own team. 500+ jobs later, we are still at a 5.0 on Google.
📍 Arcadia 📍 Biltmore 📍 Camelback East 📍 North Central 📍 Encanto-Palmcroft 📍 Willo 📍 Moon Valley 📍 Desert Ridge 📍 Sunnyslope 📍 Laveen 📍 Downtown and Midtown condos 📍 Nearby Phoenix communities
Zip codes served: 85003, 85004, 85007, 85012, 85013, 85014, 85016, 85018, 85020, 85021, 85022, 85023, 85050, 85054, 85339
See everything we do in Phoenix, or browse all service areas.
More services in Phoenix: carpet cleaning · air duct cleaning · dryer vent cleaning · tile & grout cleaning · upholstery cleaning · paver cleaning & sealing · shower cleaning & restoration · pressure washing · area rug cleaning · commercial janitorial · commercial dryer vent cleaning · commercial carpet cleaning · commercial hard floor cleaning · commercial upholstery cleaning · hardwood & LVP cleaning · natural stone cleaning · grout repair · grout color sealing · mattress cleaning · commercial sanitizing · home sanitizing · HVAC coil cleaning
Call (480) 389-8415. We will tell you on the phone whether this is a job for us or for a restoration company, and when we can get there.
Please reach us at (480) 389-8415 if you cannot find an answer to your question.
Often, when the schedule allows. Call and we will tell you on the phone when we can be there.
A $700 minimum on residential calls, $1,350 on commercial, plus a $200 rush fee when we fit you in the same day.
No. This is a single visit. We come out, pull the water out fast, and leave. Setting equipment for days, taking daily moisture readings, and billing a drying plan is restoration work, and we are a cleaning company.
No. No mold remediation, no sewage or Category 3 water, no structural drying, no tear-out, no insurance claim billing. If that is what your situation needs, call a mitigation company and we will tell you so on the phone.
Often, and it depends mostly on how long it sat and what the water was. Clean water caught within a day is usually fine. Water that sat for days, or came from a toilet or sewer line, usually means the carpet and pad have to go. We do not guarantee anything that was already damaged before we arrived.
Get a number from us first, then decide.